Basic Concepts#

RPA is a technology for creating software robots that perform routine tasks such as processing data, filling in forms, and sending messages. It lets employees focus on complex cases that need human judgment.

Skills are ready-made automated scenarios or actions performed by Sherpa Autopilot and chatbots. For example, one skill can create PDF documents and another can send email. Users invoke skills by making a request.

Sherpa Autopilot is an AI assistant for employees. It helps with everyday tasks such as creating and sending documents and processing requests. It interprets natural-language instructions, selects a suitable skill, and performs the action.

Chatbots are software agents that communicate with users through text. In Sherpa AI, they can handle requests and help automate business processes.

Integration connects Sherpa AI to existing company systems, such as CRM, ERP, and email services. It allows the product to use data from several sources in automated workflows.

API is an interface through which applications and services exchange data. For example, Sherpa AI can use an API to connect to an internal company system.

Digital transformation is the use of technology to improve and automate business processes. Tools such as Sherpa AI can help increase productivity and improve service quality.

Natural language processing (NLP) enables a system to interpret text written by users, including instructions and requests.

Machine learning is a branch of AI in which a system learns patterns from data and uses them to make predictions or decisions.